Responsible Gaming – Lunavori Casino & Hotels Resorts

At Lunavori Casino & Hotels Resorts, we are dedicated to ensuring a safe and enjoyable gaming atmosphere for all our patrons. While gaming is intended to be a fun leisure pursuit, we acknowledge the significance of advocating for responsible play and mitigating gambling-related harm.

Our Commitment
We urge guests to perceive gaming as a source of entertainment rather than a means of income generation. Our policies are crafted to promote healthy gaming practices, protect vulnerable players, and adhere to industry regulations.

Player Responsibility
Guests are encouraged to establish personal limits regarding both the time and money allocated to gambling. We strongly advise against chasing losses and promote the idea of balancing gaming with other recreational activities.

Age Restrictions
Access to casino facilities is strictly reserved for individuals who meet the legal gambling age in their respective jurisdictions. Identification may be required to confirm eligibility.

Signs of Problem Gambling
Indicators of problem gambling may include spending more money or time than intended, neglecting personal or professional obligations, or using gambling as a means to escape stress. Early recognition of these signs can aid in preventing adverse outcomes.

Support & Resources
Lunavori offers information and access to professional organizations that support individuals facing gambling challenges. Guests may inquire about self-exclusion or limit-setting options through our customer support team.

Staff Training
Our personnel are trained to recognize and respond to signs of problem gambling and to provide discreet assistance to those in need.

Final Note
We are committed to cultivating a safe and responsible gaming environment where enjoyment remains the foremost priority. If you or someone you know is facing gambling issues, we strongly encourage seeking professional help without delay.